<?php

return [
    // Model names
    'project_charter_escalation_request' => 'Project Charter Escalation Request',
    'project_charter_escalation_requests' => 'Project Charter Escalation Requests',

    // Status
    'status_pending' => 'Pending',
    'status_resolved' => 'Resolved',
    'status_escalated_to_level_2' => 'Escalated to Level 2',
    'status_resolved_level_2' => 'Resolved at Level 2',

    // Form Fields
    'problem' => 'Problem',
    'problem_help' => 'Describe the problem or issue that needs escalation',
    'details' => 'Details',
    'details_help' => 'Provide detailed information about the escalation',
    'risk_register' => 'Related Risk',
    'risk_register_help' => 'Select a risk register item if this escalation is related to a known risk',
    'select_related_risk' => 'Select related risk (optional)',
    'project_charter' => 'Project Charter',
    'level_1_resolution_notes' => 'Level 1 Resolution Notes',
    'level_2_resolution_notes' => 'Level 2 Resolution Notes',
    'escalation_notes' => 'Escalation Notes',
    'escalation_notes_help' => 'Provide notes for escalating to the next level',

    // Form sections
    'basic_information' => 'Basic Information',
    'basic_information_description' => 'Provide basic information about the escalation request',
    'attachments_description' => 'Upload supporting documents for this escalation request',
    'supporting_documents' => 'Supporting Documents',
    'level_1_review' => 'Level 1 Review',
    'level_1_review_description' => 'Level 1 review and resolution information',
    'level_2_review' => 'Level 2 Review',
    'level_2_review_description' => 'Level 2 review and resolution information',

    // Review details
    'level_1_reviewer' => 'Level 1 Reviewer',
    'level_2_reviewer' => 'Level 2 Reviewer',
    'not_reviewed_yet' => 'Not reviewed yet',
    'unknown_reviewer' => 'Unknown Reviewer',
    'reviewed_by_at' => 'Reviewed by :reviewer on :date',
    'level_1_resolved_at' => 'Level 1 Resolved At',
    'level_2_resolved_at' => 'Level 2 Resolved At',

    // Table columns and filters
    'related_risk' => 'Related Risk',
    'my_requests' => 'My Requests',
    'pending_level_1' => 'Pending Level 1',
    'pending_level_2' => 'Pending Level 2',

    // Action placeholders
    'resolution_notes_placeholder' => 'Provide resolution details...',
    'escalation_notes_placeholder' => 'Provide escalation notes...',

    // Actions
    'create_escalation' => 'Create Escalation Request',
    'resolve_level_1' => 'Resolve at Level 1',
    'escalate_to_level_2' => 'Escalate to Level 2',
    'resolve_level_2' => 'Resolve at Level 2',
    'resolution_notes' => 'Resolution Notes',
    'resolution_notes_required' => 'Resolution notes are required',

    // Messages
    'escalation_created' => 'Escalation request created successfully',
    'escalation_resolved_level_1' => 'Escalation resolved at level 1',
    'escalation_escalated_to_level_2' => 'Escalation escalated to level 2',
    'escalation_resolved_level_2' => 'Escalation resolved at level 2',
    'cannot_resolve' => 'Cannot resolve this escalation at this time',
    'cannot_escalate' => 'Cannot escalate this request at this time',

    // Table Headers
    'requested_by' => 'Requested By',
    'requested_at' => 'Requested At',
    'status' => 'Status',
    'reviewer' => 'Reviewer',
    'resolved_at' => 'Resolved At',
    'attachments' => 'Attachments',

    // Navigation
    'escalation_requests' => 'Escalation Requests',
    'manage_escalation_requests' => 'Manage Escalation Requests',
    'manage_escalation_requests_description' => 'Manage escalation requests for this project charter',

    // Validation
    'problem_required' => 'Problem description is required',
    'details_required' => 'Details are required',
];
